Contents
Foreward
What is child abuse?
Some typical indications of abuse?
Responding to suspicions or allegations
Action if there are concerns
Suspected abuse
Confidentiality
Listening to children 
Good practice guidelines
 Late collection of children
WASC Code of Conduct
 Discipline
Physical contact
Bullying
 References
Download Policy here

CONFIDENTIALITY LISTENING TO CHILDREN

As an adult with trust and influence with children WASC volunteers are in a powerful position to recognise or receive information about abuse.  However, remember it is not your responsibility to decide if a child is being abused, your role is to act on those concerns.

Children will express themselves verbally or non-verbally and it is important to respond sensitively and carefully to what they are saying or how they are behaving.

If a child or young person talks to you about a concern: -

¨      Try to react calmly.

¨      Remember the setting – the child is likely to be frightened or anxious.

¨      Tell the child that he/she was right to tell and is not to blame.

¨      Take what the child says seriously.

¨      Recognise the inherent difficulties interpreting what is said by young children.

¨      Do not interview the child or ask anymore questions than that enables you to feel you are clear enough about what has happened to pass your concerns on.  They may be asked to recount their story to Social Services or the Police.

¨      However don’t prevent a child from recalling events.

¨      Reassure the child but do not make promises of confidentiality – explain that you will have to speak to someone else who can help.

¨      Inform the Welfare Office and complete the Incident Form No. 1 within 24 hours.

ACTIONS TO AVOID

The person receiving the disclosure should not: -

¨      Panic.

¨      Allow their shock or distaste to show.

¨      Probe for more information than is offered.

¨      Speculate or make assumptions.

¨      Make negative comments about the alleged abuser.

¨      Approach the alleged abuser.

¨      Make promises or agree to keep secrets.

RESPONDING TO NON-VERBAL CONCERNS

Changes in a child’s behaviour can be the result of a wide range of factors and this makes it difficult to identify if the changes are linked to abuse.  Even signs such as bruising or other injuries cannot be taken as “proof” of abuse.  However, if you have concerns you have a responsibility to act on those concerns.

Contact the Welfare Officer and fill in an Incident Form No. 1 within 24 hours to record carefully what you have observed.